Coronavirus Resources for Your Business
Coronavirus Resources for Your Business
Coronavirus Resources for Your Business

The Sevierville Chamber of Commerce is closely monitoring regional and national developments related to the spread of COVID-19 (Coronavirus) and are working closely with our partners at the city and county levels. Our goals are to keep you informed and provide resources for your business during this challenging time. This page will be updated regularly.


April 3, 2020 – City Facility and Services Update-04/03/20. Click Here to learn more

April 1, 2020 – Park Extends Closure to Support Regional COVID-19 Prevention Efforts. Click Here to learn more

March 31, 2020 – Governor Lee's Executive Order 22 Mandates that All Non-Essential Businesses Close Through April 14, 2020. Click Here to learn more

March 30, 2020 – Sevierville Parks Close, Golf Club to Close Tomorrow. Click Here to learn more

March 27, 2020 – A Message to Our Visitors from Sevierville Mayor Robbie Fox. Click Here to learn more

March 25, 2020 – Sevierville’s Bloomin’ BBQ & Bluegrass Festival Canceled for 2020 in Midst of Coronavirus Pandemic. Click Here to learn more

March 24, 2020 – Park Closes to Support Regional COVID-19 Prevention Efforts. Click Here to learn more

March 23, 2020 – Sevierville Golf Club Remains Open for Play; Clubhouse Closes. Click Here to learn more

March 22, 2020 – Gov. Bill Lee Signs Executive Order 17. Click Here to learn more

March 20, 2020 – Current Status of City Facilities and Services. Click Here to learn more

March 20, 2020 – City Greenways and Parks Remain Open For Non-Organized Use. Click Here to learn more

Coronavirus Emergency Loans Small Business Guide & Checklist – An infographic guide to navigating the CARES Act Paycheck Protection Program.

Tennessee Talent Exchange – a new initiative to help Tennesseans who have been laid off find work in the grocery, retail and logistics industries now. – information for employers, employees, students and the community (including food resources for those in need). – Buy gift cards from small businesses nationwide and add your own business to the listings for Sevierville.


Tennessee Department of Tourist Development – Statewide updates, news and important links.

U.S. Travel Association – National updates, data and trends.

National Restaurant Association – Information related to CARES Act for restaurants, other resources.

American Hotel & Lodging Association – Legislative and regulatory updates for lodging.

Destination Analysts Weekly Updates – Weekly consumer travel sentiment studies.

FEMA Coronavirus Rumor Control – Site established by FEMA to dispel current rumors about Coronavirus (COVID-19).

Things you can do now:

1) Keep a healthy workplace.

We recommend promoting basic prevention guidelines within your workplace including:

- Staying home when you're sick, except to get medical care
- Avoid touching eyes, nose, and mouth
- Avoid close contact with people who are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces
- Wash your hands often with soap and water for at least 20 seconds

Communications Resources for Businesses

2) Educate yourself.

Lean on trusted sources for information.

COVID-19 (Coronavirus) Resources:

Covenant Health
Tennessee Department of Health
World Health Organization

Tennessee Coronavirus Public Information Line: 877-857-2945
Tennessee Department of Health 615-741-7247
East Tennessee Regional Health Department: 865-546-9221

3) Create a plan.

If you haven't yet, now is a good time to create a business continuity plan. How will you keep your business going if you are forced to close your storefront? Are your employees set up to work remotely? Who will replace key staff if they become ill? has excellent resources to help you begin planning.

4) Reach out to your customer base.

Let your customers know the steps your business takes on a daily basis to maintain health and safety standards and proactively share important information about your business with them. Also, think through questions they may have for you and proactively answer those as well. Sending an email to your customer base or posting information on social media are great ways to get the word out.

Here are great examples from some of your fellow Sevierville Chamber of Commerce members including Wilderness at the Smokies and Ole Smoky Moonshine. You have probably also received emails from major brands like Big Lots, Marriott, and others informing you of steps they are taking to keep all their customers safe.

5) Encourage online activity.

Did a sales event or trade show you planned to attend get cancelled? Consider doing a live stream on social media platforms to share your information with your customers (and maybe even reach a larger audience).

6) Promote all the ways your customers can do business with you.

If your business offers online purchasing, make sure your customer base is aware of that opportunity (particularly if most of your customers usually shop in store). Share the link to your online storefront through your social media channels or by emailing your client base.

If you are now offering curbside pickup or delivery services, also make sure your customers are aware of those options.

7) Keep the Sevierville Chamber of Commerce informed.

Business Operations Changes:

Please let us know about changes within your business, including if you plan to offer different hours of operation or close temporarily. If you plan to do either of these things, please email Holly Jones

Cancellations and Lost Revenue:

The Sevierville Chamber of Commerce is working to monitor the overall economic impact of COVID-19 (Coronavirus) to Sevierville. We are asking our businesses to let us know of group and individual cancellations due to COVID-19 concerns. Please email Shara Adams with this information at

When reporting cancellations, please share the following information:

Name of Your Business
Booked Date of Travel
Date Travel was Canceled
Group Size
Projected Loss of Revenue for Your Business Due to the Cancellation

8) Additional resources for your business:

Governor Lee will host daily media briefings this week (week of March 16) at 3 p.m. CT. Those briefings are livestreamed. Additionally, the Office of the Governor launched a microsite for official updates.

On Tuesday (March 17), Governor Lee and the Tennessee Department of Labor and Workforce Development announced they will make it easier for workers who lost jobs due to COVID-19 to get unemployment relief. Click for additional resources for employers and employees.

Wednesday (March 18), Governor Lee announced a request for Economic Injury Disaster Loan. assistance has been submitted to the U.S. Small Business Administration. Once declared, small businesses and nonprofit organizations that suffered economic injury as a result of COVID-19 will be eligible to apply for disaster loan assistance.

The Tennessee Department of Tourist Development encourages you to follow their TDTD Industry Facebook. page for tourism industry-related updates during this time including Gov. Lee’s press briefings, webinars hosted by travel agencies and more.

Small Business Association | Disaster Assistance Loan Information
U.S. Chamber of Commerce Coronavirus Response Toolkit
Information about J-1 Student Programs
Information from the National Restaurant Association
Information from the American Hotel & Lodging Association

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